Shipping + FAQ

 

SHIPPING

Fabric Drop ships worldwide from New Zealand. 

Orders will be shipped every Tuesday and Friday (unless requested). 

All prices are quoted in New Zealand Dollars (NZD). 

30 DAY RETURN policy offered with every purchase.

Shipping via New Zealand Post or Go Sweet Spot Couriers:

Flat rate shipping within NZ only $7 for all fabric orders, and $1.30 for all small orders such as our Label Collection and Vintage Buttons that can fit into a Size 3 (114mm x 225mm envelope)

Zone A (Australia and Pacific Islands) shipping fees start at $9.80 and increase due to weight of fabric, and $2.60 for all small orders such as our Label Collection and Vintage Buttons that can fit into a Size 3 (114mm x 225mm envelope)

Rest of the World shipping fees start at $19.20 and increase due to weight of fabric, and $3.30 for all small orders such as our Label Collection and Vintage Buttons that can fit into a Size 3 (114mm x 225mm envelope)

FAQ

What if my order doesn't arrive?

Please contact us via email and we will track it or contact the International carrier and we will sort a refund or replacement.

 

Returns, exchange, change of mind?

If you are not completely satisfied with your purchase - please contact us within 7 days of receipt of your order.  We can arrange a store credit or refund for purchases in 'new condition' (unwashed and uncut fabric and undamaged, unopened product packaging).  Customer is responsible for all return shipping costs.  Refund or store credit is issued upon receipt of returned purchase.

Clearance items cannot be returned for refund or store credit. 

 

Images

We have permission to use certain images on this website, otherwise to the best of our knowledge we have used free images.  If you believe this to be incorrect please contact us at fabricdrop@outlook.com and we will rectify this immediately.