Shipping + FAQ

 

SHIPPING

Fabric Drop ships worldwide from New Zealand. 

Orders will be shipped within 2 working days of receiving payment. 

All prices are quoted in New Zealand Dollars (NZD). 

Shipping via New Zealand Post:

Flat rate shipping within New Zealand is $6, to Australia it is $14.50, delivery to North America/UK/Europe is $28.

(International customers: we are able to ship small, flat items items in an envelope and take advantage of cheaper shipping rates, please email fabricdrop@outlook.com with your order requirements for a quote).

New Zealand Post targets 3-10 working days for delivery.

 

FAQ

What if my order doesn't arrive?

Please contact us via email and we will track it or contact the International carrier and we will sort a refund or replacement.

 

Returns, exchange, change of mind?

If you are not completely satisfied with your purchase - please contact us within 7 days of receipt of your order.  We can arrange a store credit or refund for purchases in 'new condition' (unwashed and uncut fabric and undamaged, unopened product packaging).  Customer is responsible for all return shipping costs.  Refund or store credit is issued upon receipt of returned purchase.

Clearance items cannot be returned for refund or store credit. 

 

Images

We have permission to use certain images on this website, otherwise to the best of our knowledge we have used free images.  If you believe this to be incorrect please contact us at fabricdrop@outlook.com and we will rectify this immediately.